Shipping policy

Where we ship

We ship anywhere in Egypt. We do not ship outside Egypt at this time.

Cost

Delivery is LE 80 anywhere in Egypt, and free on orders of LE 1,200 or more.

How long it takes

Orders arrive within 2–4 days. The count starts from when you place the order, not from when it is dispatched. Orders placed on a weekend or a public holiday are picked up on the next working day.

Who delivers

We ship with Bosta and JTL Xpress. Once your order is picked up you will receive a tracking number by email, and you can follow it on the courier's website.

Paying

You can pay cash on delivery, by card (Visa or Mastercard), or by InstaPay. Card payments are processed securely by Paymob; we never see or store your full card details.

If something goes wrong

If your order arrives damaged, incorrect, or not at all, tell us within 48 hours of delivery so we can raise it with the courier. Send your order number and clear photos of the item and the packaging. Approved claims get a free replacement where the size is in stock, or a full refund including shipping. Returns and exchanges are covered separately in our Refund Policy.

Need help?

Email mammisiwear@gmail.com or message @mammisii on Instagram — we reply as fast as we can.